منابع مشابه
Why TQM does not work in Iranian healthcare organisations.
PURPOSE Despite the potential benefits of total quality management (TQM), many healthcare organisations encountered difficulties in its implementation. The purpose of this paper is to explore the barriers to successful implementation of TQM in healthcare organisations of Iran. DESIGN/METHODOLOGY/APPROACH This study involved a mixed research design. In-depth interviews were conducted with TQM ...
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ژورنال
عنوان ژورنال: BMJ
سال: 2012
ISSN: 1756-1833
DOI: 10.1136/bmj.e3300